Your Data, Handled with Precision
At RYVO - CelestaraLux, confidentiality is not a brand value — it is a legal obligation and an operational standard. This policy sets out exactly how we handle your personal data under GDPR.
Data Collected During Engagement
We collect only the personal data required to deliver your service: contact details, travel preferences, dietary requirements, and health information when relevant to medical concierge coordination. All collection is transparent and consensual.
Service Management Only
Your data is used exclusively to coordinate and deliver your requested services. It is never sold, shared with third parties, or used for marketing without your explicit written consent. Discretion governs every data decision we make.
Full Control, Always
Under GDPR, you hold the right to access, correct, restrict, or permanently delete your personal data at any time. Submit your request to admin@celestaralux.com and we will respond within the legally mandated timeframe.
Kept Only as Long as Necessary
Personal data is retained only for the duration required to fulfil your service and meet applicable legal obligations. When no longer needed, it is securely and permanently removed from all systems.
Questions About Your Data?
Our team handles all data requests with the same precision applied to every client engagement. Reach us directly and we will respond with full transparency.